Privacy Policy
Effective date: February 2026
Edita Lorinczova, RCC (“I,” “me,” or “my”) is committed to protecting the privacy and
confidentiality of personal information entrusted to me by visitors to this website and by
prospective and current clients. This Privacy Policy explains how personal information is
collected, used, disclosed, and safeguarded in accordance with the Personal Information
Protection Act (PIPA) of British Columbia and applicable professional standards.
This Privacy Policy applies to this website and related communications. Clinical privacy
practices applicable to psychotherapy services are outlined in separate informed consent and
practice policies provided to clients.
Edita Lorinczova, RCC (“I,” “me,” or “my”) is committed to protecting the privacy and
confidentiality of personal information entrusted to me by visitors to this website and by
prospective and current clients. This Privacy Policy explains how personal information is
collected, used, disclosed, and safeguarded in accordance with the Personal Information
Protection Act (PIPA) of British Columbia and applicable professional standards.
This Privacy Policy applies to this website and related communications. Clinical privacy
practices applicable to psychotherapy services are outlined in separate informed consent and
practice policies provided to clients.
1. Information I Collect
a) Website Contact Form
When you submit a general inquiry through the website contact form, I may collect the following
information:
- Name
- Email address
- Phone number (optional)
- Type of inquiry
- Preference for online or inperson services
The contact form is intended for general inquiries and scheduling purposes only. Visitors are
asked not to include personal health information, clinical details, or other sensitive content
in the contact form.
b) Booking and Client Information (Jane App)
If you choose to book services, additional personal information may be collected through Jane
App, a secure, PHIPA/PIPEDAcompliant practice management system. Information collected
through Jane App may include contact details, appointment information, intake forms, payment
information and other information required for providing psychotherapy services.
Jane App manages and stores this information. You may review Jane App’s privacy and security
practices directly on their website. https://jane.app/legal/privacy-notice
c) Automatically Collected Website Information
When you visit this website, limited technical information may be collected automatically, such
as:
- IP address
- Browser type and device information
- Pages visited and referring websites
This information is used in aggregate form for basic website analytics and performance
monitoring.
When you submit a general inquiry through the website contact form, I may collect the following
information:
- Name
- Email address
- Phone number (optional)
- Type of inquiry
- Preference for online or inperson services
The contact form is intended for general inquiries and scheduling purposes only. Visitors are
asked not to include personal health information, clinical details, or other sensitive content
in the contact form.
b) Booking and Client Information (Jane App)
If you choose to book services, additional personal information may be collected through Jane
App, a secure, PHIPA/PIPEDAcompliant practice management system. Information collected
through Jane App may include contact details, appointment information, intake forms, payment
information and other information required for providing psychotherapy services.
Jane App manages and stores this information. You may review Jane App’s privacy and security
practices directly on their website. https://jane.app/legal/privacy-notice
c) Automatically Collected Website Information
When you visit this website, limited technical information may be collected automatically, such
as:
- IP address
- Browser type and device information
- Pages visited and referring websites
This information is used in aggregate form for basic website analytics and performance
monitoring.
2. How Your Information Is Used
Personal information collected through this website is used only for the following purposes:
- Responding to general inquiries
- Communicating about scheduling, availability, or services
- Providing therapeutic services and support, including treatment planning
- To process payments for services rendered
- Meeting legal, regulatory, and professional obligations
Your personal information is not used for marketing purposes and is never sold or shared for
commercial purposes.
- Responding to general inquiries
- Communicating about scheduling, availability, or services
- Providing therapeutic services and support, including treatment planning
- To process payments for services rendered
- Meeting legal, regulatory, and professional obligations
Your personal information is not used for marketing purposes and is never sold or shared for
commercial purposes.
3. Disclosure of Personal Information
I do not disclose personal information to third parties except in the following limited
circumstances:
- To secure service providers required for practice operations (e.g., Jane App), who are
contractually obligated to protect confidentiality
- When required by law, court order, or regulatory authority
- With your explicit consent
As a solo practitioner, only I have routine access to information submitted through this website
or stored in Jane App.
circumstances:
- To secure service providers required for practice operations (e.g., Jane App), who are
contractually obligated to protect confidentiality
- When required by law, court order, or regulatory authority
- With your explicit consent
As a solo practitioner, only I have routine access to information submitted through this website
or stored in Jane App.
4. Data Security and Safeguards
Reasonable administrative, technical, and physical safeguards are used to protect personal
information from unauthorized access, use, or disclosure. These include:
- Secure, encrypted practice management software (Jane App)
- Passwordprotected devices and accounts
- Limiting data collection to what is necessary
I adhere to all guidelines set forth by the Personal Information Protection ACT. All the software
services I use, including Jane App and Zoom, meet high security and privacy standards. While
reasonable safeguards are used, no method of electronic transmission or storage is completely
secure, and absolute security cannot be guaranteed.
information from unauthorized access, use, or disclosure. These include:
- Secure, encrypted practice management software (Jane App)
- Passwordprotected devices and accounts
- Limiting data collection to what is necessary
I adhere to all guidelines set forth by the Personal Information Protection ACT. All the software
services I use, including Jane App and Zoom, meet high security and privacy standards. While
reasonable safeguards are used, no method of electronic transmission or storage is completely
secure, and absolute security cannot be guaranteed.
5. Cookies and Analytics
This website may use basic cookies or analytics tools to understand website usage and improve
functionality. These tools do not collect identifying personal health information.
You can modify your browser settings to disable cookies; however, this may affect website
functionality.
functionality. These tools do not collect identifying personal health information.
You can modify your browser settings to disable cookies; however, this may affect website
functionality.
7. Your Rights
Under British Columbia’s Personal Information Protection Act (PIPA), you have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your information, subject to legal and professional
obligations
Requests can be made using the contact information below.
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your information, subject to legal and professional
obligations
Requests can be made using the contact information below.
8. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or
practice operations. The most current version will always be posted on this website.
practice operations. The most current version will always be posted on this website.
9. Contact Information
If you have questions or concerns about this Privacy Policy or the handling of your personal
information, please contact:
Edita Lorinczova, RCC
Registered Clinical Counsellor (BC)
Email: edita@editalorinczova.ca
Website: www.editalorinczova.ca
information, please contact:
Edita Lorinczova, RCC
Registered Clinical Counsellor (BC)
Email: edita@editalorinczova.ca
Website: www.editalorinczova.ca